Legal notice, privacy and cookies
Last updated: 9 November 2026
Legal notice · Privacy policy · Cookie policy
Legal notice
Website owner
| Owner | Servitur |
|---|---|
| Trading name | Hotel La Burna Panoràmic |
| Address | Av. del Jovell, 20, AD400 Sispony, La Massana (Principality of Andorra) |
| Phone | +376 835 355 |
| info@laburnahotel.com | |
| Website | laburnahotel.com |
This legal notice is issued in accordance with Andorran Law 20/2014 of 16 October, which regulates electronic contracting and operators carrying out their economic activity in a digital space.
Purpose and use of the website
This website provides information about Hotel La Burna Panoràmic and lets you check availability and make bookings. Access is free and implies acceptance of these terms. The website must be used properly and lawfully, without doing anything that could damage it or stop it from working.
Bookings
Bookings are made through Octorate's booking engine, an external service. The prices, availability and terms of each booking (payment, cancellation and pet policy, among others) are those shown at the time of booking. If you have any questions before booking, email or call us.
Intellectual property
The texts, photographs, videos, logo and design of this website belong to Hotel La Burna Panoràmic or are used with permission. They may not be copied, reproduced or distributed without prior written permission.
External links
The website contains links to services run by other companies, such as Octorate, Google Maps and Instagram. The hotel is not responsible for the content or terms of these services, which have their own policies.
Liability
We work to keep the information on this website accurate and up to date, but it may contain errors or change without notice. Photographs and videos are for guidance only. For any important details (prices, times or services), please check with the hotel.
Applicable law
These terms are governed by the laws of the Principality of Andorra.
Privacy policy
This policy explains how we process personal data in accordance with Andorran Law 29/2021 of 28 October on the protection of personal data (LQPD) and its implementing regulations.
Data controller
Servitur (Hotel La Burna Panoràmic), Av. del Jovell, 20, AD400 Sispony, La Massana (Andorra). Email: info@laburnahotel.com.
What data we process and why
| When | Data | Purpose | Legal basis |
|---|---|---|---|
| You email or call us | Name, email, phone number and whatever you tell us | To answer your enquiry | Your consent and steps taken prior to a booking |
| You make a booking | The data requested by the booking engine (name, contact details, dates, guests and payment) | To manage your booking and stay | Performance of the booking contract |
| You stay at the hotel | The data required by tourist accommodation regulations | To meet our legal obligations | Legal obligation |
This website has no forms and does not use your data to send advertising.
Who can see the data
Only the hotel and the providers who help us deliver the service, who process the data on our behalf with the safeguards required by law. The main one is Octorate, the booking engine. We only share data with the authorities when the law requires it.
How long we keep it
For as long as needed to deal with your enquiry or booking and, after that, for the periods set by the applicable laws.
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by emailing info@laburnahotel.com. If you feel we have not handled your request properly, you can file a complaint with the Andorran Data Protection Agency (APDA) at www.apda.ad.
Cookie policy
Cookies are small files that a website stores in your browser. This website does not set its own cookies and does not use analytics or advertising tools.
It does use services from other companies, which may set cookies or receive technical data from your browser, such as your IP address:
| Service | What we use it for | When it is activated |
|---|---|---|
| Octorate | The booking search and booking engine | When the booking section loads and when you open the booking engine |
| Google Maps | Showing where the hotel is | When the map in the "Location" section loads on the page |
| Google Fonts | The website's typefaces (no cookies, but Google receives your IP address) | When you open the website |
| Our profile | Only if you follow the link |
You can read these services' policies on their websites. You can also block or delete cookies in your browser settings, although the booking search or the map may then not work properly.